Gabriele Lieser

CUSTOMER SUCCESS MANAGER

Summary

Word has been spread by the media, reports and industry networks that mobile networks are notoriously insecure, under attack or unprotected. Well, we all know that there is a constant need for action in the nonstop adjustment to the ever-evolving threat landscape. But how bad is it really?
Most attacks are developed to target the providers’ core network and signaling security gaps in SS7 and Diameter networks are well documented. Since subscribers have very limited possibilities to ensure their own security, most of the security work has to be done at the provider’s level. According to an ENISA report, only few MNOs have started to use sophisticated, stateful firewalls to secure their networks (roughly 28%, a rather low percentage). Time for action, isn’t it? In order to narrow down the search, there are some general considerations on how to choose a signaling firewall wisely.

Smartphone users can be targeted in a variety of ways by the technologies offered through their device, such as identity theft, financial fraud, integration of the device into a botnet, or even remote monitoring. While everyone is looking forward to 5G, maintaining legacy networks even so requires complex security measures to help ensure their future viability. With a robust signaling firewall, MNOs have a comprehensive insurance policy to prevent known threats and detect unknown threats.

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At the beginning of the search for a suitable signaling firewall, one should start with those that comply with the GSM Association’s (GSMA) guidelines. By doing so, an important set of requirements to adequately protect a network has already been met. The GSMA guidelines were written by leading security experts in a collective effort of mobile operators‘ experts and telecommunications security providers in the GSMA Fraud and Security Group (FASG). The guidelines GSMA FS.11, FS.19 and FS.20 for SS7, Diameter and GTP-C firewall security are incredibly important and solid standards for evaluating signaling firewall options enabling MNOs to make an informed decision.

Threat landscape is constantly evolving

Implementing a signaling firewall solution that follows GSMA recommendations is the best possible start. However, the threat landscape is constantly evolving and requires additional actions to be taken, especially since it is likely that the attackers will also have access to the GSMA documents and will understand the protections the operator will be putting in place. The key to ensuring a mobile network stays secure is a strong security team working with the most up-to-date intelligence regarding attacks and a flexible set of tools that allow quick actions to filter bad traffic and provide monitoring and alerting of suspicious activity.
Attacks by malformed packets have established a new and growing class of attacks, for example. Malformed packet attacks in SS7 and Diameter signaling networks can take full control of network elements, which can result in user tracking, remote interception, constant denial of service, traffic changes, and even complete network break downs.

SS7 and Diameter cause most vulnerabilities

It only makes sense to invest in a signaling firewall if it protects the network from disaster to the max and secures revenue streams. To maximize the impact of this significant investment, the main concern should be laid on SS7, which is the largest potential target surface, followed by Diameter. To ensure the reliability of the firewall, MNOs should make sure they opt for a telco grade product. Vendors should be able to offer the five nines indicator as standard, as well as high availability and redundancy, where the vendor hardware is always backed up.

Strong partnerships pay off

Collaboration is so valuable, and no one should have to reinvent the wheel over and over again. Since there are not yet that many mobile network operators who have implemented a complete signaling firewall solution, independent reports can be helpful in decision-making. The Roaming Consulting Company (ROCCO) regularly collects feedback from mobile network operators on industry tools. An evaluation of signaling firewall providers has been conducted covering a wide range of KPIs such as performance, value and leadership. It provides an overview on how to find reliable partners and support the own evaluation process.

Other key indicators are the vendor’s intelligence and security support capabilities. As operators seek to build competence in SS7, Diameter and other signaling protection, leveraging the expertise of the vendor on an ongoing basis is very important. As we know, the fight against fraud consists of a constant tug-of-war between MNOs and malicious actors, who use the latest technologies to find ways to overcome the barriers. Therefore, the new signaling firewall solution provider should always be one step ahead of the times and provide updates at the earliest possible time to identify and eliminate the latest threat vectors. The proactive search for vulnerabilities protects the customer from future threats and qualifies the provider for a good and long-term cooperation.

Make proactive choices

For more than 12 years, RoamsysNext has been specializing in the software development and project management as the GSMA’s exclusive provider of RAEX solutions. We also offer the only GSMA-compliant hub solution on the market and provide our customers with superior service and competitive pricing. With our Wholesale Roaming Manager, we help MNOs converge roaming partner information and relationships in a precise and secure way with an all-in-one solution from test SIM cards, over tariff, document and contact management.

No, it is not a signaling firewall, but with the help of the Network Configuration Optimizer MNOs can already get all partner network technical data updates in vendor specific formats to automate firewall update processes. In order to protect all signaling interfaces it is essential to carry out further audits. MNOs thus ensure that the correct configurations are implemented in each network node. Regular firewall configuration audits can easily be run with the audit feature to strengthen the core network by spotting missing and incorrect configurations and vulnerabilities.

However, a very important part of implementing security technologies is also to find a good balance between security and usability. With the help of the latest technologies and together with the GSMA, we are working on more efficient solutions. Consequently, we are more and more keeping an eye on upgrading security aspects. Stay tuned for new developments from the house of RoamsysNext.

Gabriele Lieser joined RoamsysNext in 2020 as Customer Success Manager to strengthen the bonds with our increasing number of customers and to support the marketing team. Gabriele has a strong background in corporate sales. She studied at the Universities of Trier (Germany) and Manitoba (Canada) and is incorporated in the RoamsysNext Client Service team.

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