Gabriele Lieser
CUSTOMER SUCCESS MANAGER
Summary
Misconfigurations are a common reason for data breaches, MNOs must take control through fast and decisive actions. But how to get a grip on this complex topic? Resolving configuration errors can be grueling, and it certainly is very time-consuming. But there is no way around understanding and controlling how exactly the traffic flows into and out of the network. Just thinking of tracking network configurations per partner IR.21 document received, or manually checking updates in IR.21s can give users the creeps.
We help with strengthening your core network by spotting missing and incorrect configurations and vulnerabilities by configuring only relevant data. With the auditing network configurations implemented in connection with received IR.21 documents, the unpleasant side effects of misconfigurations are a thing of the past. Less misconfigurations result in fewer backlogs which again result in additional roaming revenues by happy and loyal roaming subscribers. Who would have thought that the secure automation of all roaming related business information is just a few steps away?
With the development of the RAEX-standard, the GSMA took over the reins and initiated the compilation of roaming related business information between the client and their roaming partners for all GSMA members in one application. The effective data management which included correct information and a secure, well-designed system greatly improved the user experience.
RoamsysNext had the honor to be in charge of the InfoCentre RAEX Tools application from the very beginning. In addition to this, we have been developing further applications with many expanded functionalities. These tools simplify the initial and ongoing correct configuration of every roaming relevant network element, and they help MNOs to block any unwanted or unauthorized traffic with very little effort. Want to take a look behind the scenes? Here we go!
In RoamsysNext Insights our experts share their views on extensive industry topics and possible solutions we can offer.
The RoamsysNext Wholesale Roaming Manager provides powerful collaboration and reporting tools for all roaming partner relationships by converging everything from service openings to the user’s roaming footprint, test SIM cards and tariff, document and contact management. The strength of the Network Configuration Optimizer, however, lies in the smart combination of the effective and secure data management of all roaming related business information.
Bon voyage! From manual processing to full automation
The manual checking of updates in IR.21, for example, is not only prone to errors. It is intensely time-consuming and might not even require a network update. Now, users can receive all partner IR.21 and IR.85 documents in one place to quickly identify and implement updates. The processed data is compared to the own roaming footprint to pinpoint gaps, missing or outdated data. Whenever errors are found corrections can be made right away, supported by powerful sanity checks.
Your time is precious – let us help you staying focused
Since not all changes in an IR.21 are relevant for network node configuration certain rules on section and subsection level can be set up to stay focused on the important stuff. The same holds true for the monitoring of past network update requests and implementations. In some cases, partners send different versions of IR.21s in one day, which may contain the same information. Checking all sections of documents only to find out that no new update is required, is actually a waste of time. The Network Configuration Optimizer improves the tracking of network configurations per partner IR.21 document received considerably.
From the beginning, our experts guide new users through the automation rules setup phase, and they also prepare the system according to the user’s requirements. This includes an extensive test phase to demonstrate the quality enhancement through customizable vendor specific configuration files for all network elements. Less misconfigurations result in fewer backlogs which again result in additional roaming revenues by satisfied and loyal roaming subscribers. For management or roaming coordination purposes well-designed and fully customizable dashboards provide quick and clean views on current activities.
Security comes first
A well configured network ensures security for the network and its customers, it’s a no-brainer. We help with strengthening the user’s core network by spotting missing and incorrect configurations and vulnerabilities by configuring only relevant data to protect SS7 and IP networks. Audits can be used to ensure that the right configurations are implemented in every network node so that unavailable services or revenue leakage will not occur. In group networks, a parent company oftentimes finds it difficult to coordinate and monitor the performance of network update procedures of member networks. With the Network Configuration Optimizer, it is easier to coordinate and monitor local roaming processes from a group level. Assigning configurations directly to single users or teams is a piece of cake, as well as getting full automation by connecting our tool directly to the user’s own network node configuration system. Our experts are always available to provide excellent support in close cooperation with the user’s core team.
All-in-one solution
It is such a relief for users to have all the partner data in one place and check the status of the configuration process. Especially for troubleshooting and cross-checking direct access to all documents is important. Incorrect configurations, for example, are difficult to detect unless there is a major incident. With auditing the network configurations implemented in connection with the received IR.21 document, the unpleasant side effects of misconfigurations belong to the past.
Extracting a particular information from all partner IR.21s can be a challenging task, just thinking of extracting all MGT of partner networks can give users the creeps. With the easy verification and extraction of network parameters from partner documents the search for special IP addresses, for example, IMSIs or ASN numbers can be done in a fraction of time. Of course, search results can be filtered and exported according to any user’s requirements for reporting and sharing. Clean and neat visualizations show the database status and current tasks in clear-cut dashboards, a blessing for the management.
In special cases, RoamsysNext allows customers to submit their non-RAEX partner documents to our data capturing team, and we make it available to all modules. Needless to say that all services including 5G, VoLTE and different service opening stages are supported. User-friendly filters and customizable coverage maps allow users to get quickly to the required information. Commercial and technical teams are brought together and communication flows naturally. This makes it easier to identify footprint gaps, create reports on service level (e.g. 5G) and connect with GSMA InfoCentre2 resources. The current roaming footprint can be set up for smart automation rules based on connection status or service. It goes without saying, that technology and functionality aspects guarantee a secure and restricted access to the API.
Happy and loyal subscribers
Good and solid network quality leads to better work results, less issues and more security for subscribers which again results in happy and loyal customers. RoamsysNext tools already help more than 700 MNOs across the globe; our strength is the creation of effective data management tools which include correct information and a secure, well-designed system that simplifies the user’s working life significantly. We offer easy-to-use applications that increase efficiency, transparency, and enhance resource management, and we continuously optimize our applications to serve our customers always better. Likewise, we are increasingly keeping an eye on upgrading security aspects. Stay tuned for more advanced developments from the house of RoamsysNext.
Gabriele Lieser joined RoamsysNext in 2020 as Customer Success Manager to strengthen the bonds with our increasing number of customers and to support the marketing team. Gabriele has a strong background in corporate sales. She studied at the Universities of Trier (Germany) and Manitoba (Canada) and is incorporated in the RoamsysNext Client Service team.
“The team is a crucial asset”
It has been an exciting year for RoamsysNext. And as 2023 is coming to an end, we took the opportunity to talk with CEO Michael Grasmück about the past year, the growing team that becomes more and more international, and the comeback of an industry institution.
15 years of RoamsysNext – Driving Global Connectivity
RoamsysNext turns 15, so we talked with CEO Michael Grasmück about the anniversary, the early years, the move to Luxembourg and the future within the fast-developing roaming industry.
The new age of the IR.21 – Be ready for the full automation!
The new RAEX IR.21 schema will be released early 2023 with great changes coming that allow us to revolutionize the way we work with the IR.21 data.
Reporting at a glance: The RoamsysNext Dashboards
The RoamsysNext tools offer many reporting functionalities of which the dasboards play an important role. Learn more about using them in practice to identify bottlenecks, visualize your team's performance and bring a smile to your management's faces.
End-2-End-Automation with Network Configuration Optimizer
The RoamsysNext Network Configuration Optimizer is the perfect solution to make the shift from manual processing to more and more automated processing, with the option to move to full automation. Let's see how it works.
From Roamsys to RoamsysNext
Sixteen months ago, Roamsys relaunched and became RoamsysNext. Time to look back to a year we never expected to happen.
How to Stay Secure
What can MNOs do to stand up to the ever-growing tide of telecom fraud and protect their assets? Stay alert, use great tools, collaborate with other market players, and take the fight to the fraudsters.
Telecom Fraud Hurts
Telecom fraud is a rapidly growing area that has serious effects on national critical infrastructure (civil, healthcare, energy, agriculture...) and wider industrial processes.
The GSMA MISP – How Does it Help?
Malware information sharing and threat intelligence sharing has unbeatable benefits that make any caveats and challenges look small in comparison.
The Experts behind RoamsysNext Insights
RoamsysNext Insights has a growing fan base due to its substantial reports. With a wide variety of great information and exciting insights, they inspire beginners as well as professionals.
How to Treat 2G and 3G Closures without Becoming an Archivist?
As we are entering the era of 5G, legacy networks are in a state of flux and lose significance. This blog is about how the sunsetting of 2G and 3G networks will impact mobile communication.
How to Choose a Signaling Firewall Wisely
In times of global turbulences and increasing fraud attacks the decision for a sophisticated signaling firewall becomes more and more a priority. Some general considerations help to narrow down the choice.
Identity Fraud in Telecom
Identity fraud robs people of their virtual existence; it costs time, money and nerves. But there are countermeasures that help.
How to Tackle the Challenges in Combating Telecom Fraud
Telecom fraud can have dire effects on critical infrastructure and always causes painful loss of revenue. See how the industry's joint efforts tackle the challenges in combating telecom fraud.
Face the Breach: Rehearse an Emergency Before it Happens
In case of a breach, most companies are poorly prepared to take quick action. Have a look at some ideas on how to make the best of a difficult situation and save valuable time.
Working from Home during a Global Pandemic
Due to the broad introduction of remote working, businesses need to rethink their current cyber security measures and consider how they need to be adapted or further developed.
The Future of Roaming Trainings – An interview with Milja Hofman, CEO Roamingwise
Roamingwise is a well-known provider of roaming trainings, seminars and consultancy in a variety of international roaming topics. In our interview, CEO Milja Hofman reveals how she prepares professionals to drive the roaming world.
Historical Fraud Incidents and Lessons to be learned
In the course of history, no era is free from the practice of deception for personal benefit. Let’s have a look at what we can learn from historic fraud cases from ancient Greece to modern times.
Two-Factor Authentication rules!
For some time now, we have introduced 2FA and have contributed our share to provide more secure access to our tools. Norbert Becker, Head of Software Development, picks up the thread and provides engaging insights into his area of responsibility.
Introducing: The RoamsysNext Network Configuration Optimizer
Learn how the RoamsysNext Network Configuration Optimizer enables MNOs to switch safely to full automation and growing roaming revenues by providing effective and secure data management of all roaming related business information.
Introducing: The RoamsysNext Wholesale Roaming Manager
The RoamsysNext Wholesale Roaming Manager provides powerful collaboration and reporting tools for all roaming partner relationships by converging everything from service openings to the user’s roaming footprint, test SIM cards and tariffs, document and contact management.
Don’t fear the breach – three more ways to avoid configuration errors
Three ways to bliss: take bold measures to automate processes as much as you can, check your firewall’s security logs regularly and enforce centralized authentication mechanisms.
We’re in this together
In the second part of our interview with Alexandre De Oliveira, POST Luxembourg Cyberforce, he highlights major pain points in fraud detection and stresses the importance of global information sharing via the GSMA T-ISAC initiative.
Mastering today’s Fraud Landscape
Learn how Alexandre De Oliveira’s team at POST Luxembourg Cyberforce is mastering today’s fraud landscape with penetration tests, security assessments, the Telecom Intrusion Detection System (TIDS) and the Telecom Security Scanner (TSS).
How to avoid configuration errors
Hardening the network is a good way to get configuration errors under control. Introducing smart firewall rules and consistently updating these rules can be very time-consuming, but it’s a crucial measure to be taken.
From customer request to feature
In our newest “RoamsysNext Insights”, David Houstek and Adrian von Wendt elaborate on our customer focused production processes.
Making a Stand against Fraud
In an insightful interview, our CTO, Hendrik Hoehndorf, speaks about further GSMA initiatives on fraud detection and prevention such as the MISP (Malware Information Sharing Platform) and T-ISAC (Telecommunication Information Sharing and Analysis Centre).
Cyber security and fraud prevention – the GSMA approach
How does the GSMA approach cyber security, fraud detection and prevention? Look at the incredible useful tools and informations they provide with the Fraud and Security Group (FASG) and documents on best practice countermeasures.
How insecure GTP makes LTE and 5G networks vulnerable
GTP will still have an impact on 5G. Our tools can help to identify dubious requests faster, reduce reaction times and block incidents in a fraction of time.
How bad can it get? Signaling attacks strike the heart of each MNO
This blog is about how correct data is key to ensuring that mobile communication is of trustworthy origin, especially in case of signaling attacks. Notably, the roaming industry has to take action for data verification.
Grey Routes, Spam, Smish – funny words but nothing funny about SMS Fraud
SMS enjoys the reputation of being a safe channel for communication. But as any system, it is prone to abuse. We show you what needs to be done.
4 more Types of Telecom Voice Fraud MNOs are vulnerable to
Voice fraud is known as one of the top inter-carrier fraud cases, and in order to expose them, time and reliable data is crucial. This article shows that prevention is key to make sure that legitimate traffic is not obstructed.
Three Types of Telecom Voice Fraud that can destroy businesses
This issue shines a light on the variety of security breaches and fraud incidents: A cabinet of horrors.
Problems with telecom fraud? How big the issue really is. And how we can help
Fraud and security issues cause considerable problems within mobile network operators. But we are here to help.
Let’s talk about data quality
Most fraud and security issues are caused by misconfigured network nodes. This article shows, how RoamsysNext treats this problem on their quest for data quality.
